Contact Us Anytime

At Gemini Diamond, we’re committed to being here for you whenever you need us. Our non-commissioned diamond and jewelry specialists are available M-F 9-5PM to provide expert guidance and support. 

 

Phone 

• (302) 223-9985 

 

Live Chat 

• Get instant answers from our team directly on our website. 

 

Email 

• service@geminidiamond.com 
• Every inquiry will be answered within 1–2 business days. 

 

Real-Time Diamond Inspection 

Experience your favorite diamonds like never before. Our gemologists will share their screen with you and walk you through an interactive 360° Diamond Display with up to 40X Super Zoom magnification—helping you evaluate sparkle, brilliance, and clarity in real time. 

 

Send a Message 

Fill out the form below and our team will respond within two business days. 

 

 

 

100% Money Back Guarantee

At Gemini Diamond, your happiness means everything to us. We want you to love wearing our jewelry as much as we love making it. If for any reason you’re not completely in love with your purchase, you can return it in its original, unworn condition within 30 days for a full refund or exchange — no questions asked. 

 

We provide a prepaid return shipping label for your convenience. A flat return shipping fee of $45 will be deducted from your refund to cover the cost of shipping. 

 

Return Process 
  1. Contact our Customer Service team at info@geminidiamond.com to request a return. 

  1. Our representative will provide you with a prepaid shipping label via email. 

  1. Pack your order securely and attach the label. (Do not write “jewelry” or “diamonds” on the package for security reasons.) 

  1. Drop off your package at a staffed carrier store. Avoid drop boxes or unstaffed locations. 

  1. Obtain a shipping receipt as proof of shipment and insurance. 

  1. Refunds will be processed within two weeks using your original payment method. Bank wire payments will be refunded via company check or ACH transfer. 

Additional Terms & Conditions 

• Special orders and custom designs are non-returnable.

• Items returned without a Return Authorization Number (RAN), shipped beyond the 30 day period, or improperly packaged/uninsured will not be accepted.

• Returned merchandise must be undamaged and in new, unworn condition. Items showing signs of wear, damage, or alteration will not be accepted.

• Loose diamonds or diamond rings must be returned with their original laboratory grading report. Missing certificates will incur a $150 replacement fee. 

 

 

 

Free Insured Shipping 

We offer FREE insured shipping worldwide for all orders! Every order is securely packaged and fully insured for its journey to your door. 

 

Shipping Methods 

• United States Orders — Shipped via 2-day service (FedEx or UPS). 
• International Orders — Shipped via expedited services using trusted carriers. 

 

Shipping Timeline 

• Loose Diamonds — Shipped within 3–8 business days. 
• Jewelry & Engagement Rings — Shipped within 1–3 weeks. 

Orders are shipped only after passing quality control. Tracking details will be emailed once your order ships. 

 

For Your Protection 

• All items are fully insured and registered for their full value. 
• We use FedEx and UPS (and USPS where applicable) for secure delivery. 
• Orders must be shipped to a physical address (no P.O. Boxes, APOs, or FPOs). 
• An adult signature is required for shipments valued over $500. 

 

Special Deliveries 

• Saturday delivery available in select areas for $45. 
• Packages may be held at a FedEx/UPS location for up to 7 days. 

 

International Shipping 

• Gemini Diamond does not collect international taxes/duties at checkout. 
• Charges may be collected by the carrier at delivery. 
• Check with your local customs office for details. 

 

 

 

Free Lifetime Warranty 

At Gemini Diamond, we proudly stand behind the quality and craftsmanship of every piece. All jewelry is guaranteed free from manufacturing defects at the time of delivery and covered under our Lifetime Manufacturing Warranty. 

Our warranty covers manufacturing defects in materials or workmanship, such as issues with metal integrity, stone setting, finishing, or design functionality. 

If your jewelry requires service beyond complimentary coverage, you may return it for evaluation. After inspection, a detailed quote will be provided before any work begins. 

 

Shipping 

• U.S. Customers – Fully insured return shipping label available for $45 
• International Customers – Return shipping charges apply 
• Once service is complete, return shipping back to you is free 

For questions or service requests, please contact info@geminidiamond.com

 

 

 

Free 1-Year Free Resizing 

At Gemini Diamond, we want your ring to fit perfectly. That’s why we offer one complimentary resizing within the first year of purchase. 

 

Resizing After 1 Year 

• Gold Rings (14K, 18K, White, Yellow, Rose): $75 per resize 
• Platinum Rings: $85 per resize 
• Return Shipping Fee: $45 
• Return shipping back to you is always free 

 

What to Expect During Resizing 

Our jewelers may add or remove small amounts of metal. Bands may become slightly thicker or thinner, though changes are usually subtle. Every resized ring passes strict quality checks. 

 

Resizing Limitations 

Some styles cannot be resized due to: 
• Design complexity (e.g., eternity rings, >¾ diamond coverage) 
• Size changes beyond recommended ranges (most up to ±1.5 sizes) 

If resizing is not possible: 
• Within 30 Days — Ring may be remanufactured free of charge 
• After 30 Days (within 1-Year Policy) — A fee may apply 

You will always receive a quote before any work is performed. 

 

 

 

Trusted Gemologist Guidance 

At Gemini Diamond, we believe choosing the perfect diamond should feel informed and confident. That’s why we offer every customer complimentary gemologist reports with a side-by-side analysis of up to three diamonds. 

 

What You’ll Receive 

• Certification & Grading (GIA, IGI, etc.) 
• Face-up Measurements & Proportions (with guideline comparisons) 
• Light Performance & Visual Impact 
• Durability & Resizing Considerations 
• Price Transparency with value notes 

 

Example of Our Reports 

• Diamond 1: IGI certified, excellent cut, lowest cost, smaller face-up area, strong presence. 
• Diamond 2: GIA certified, largest face-up, strongest durability, slightly warmer tone. 
• Diamond 3: GIA certified, HPHT grown, very high clarity, higher price. 

 

Why We Offer This 

Most customers find grading reports difficult to interpret. With our reports, you receive not just numbers, but expert insight—so you can choose confidently. 

 

How It Works 
  1. Select up to 3 diamonds you’d like to compare. 

  1. Request your report — our gemologist will prepare it. 

  1. Review and make your choice with confidence. 

 

Get Started 

Ready to see your personalized comparison? Simply contact us or request your free reports after appointment. 

 

 

 

Our Jewelry

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Yes, platinum rings can be resized, but it requires a skilled jeweler and specialized tools. Large size changes (over two sizes) are not recommended. For assistance, contact service@geminidiamond.com.

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Soak the ring in warm water with mild dish soap, gently clean with a soft toothbrush, rinse thoroughly, and dry with a lint-free cloth. Avoid chlorine and harsh chemicals. Since all white gold rings are rhodium-plated, the finish may wear over time and require professional re-plating to restore its bright color.

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Yes. Rose gold is an alloy of pure gold mixed with copper (and sometimes silver), giving it its pink hue and added durability.

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Yes. Platinum does show scratches more easily than gold, but the metal is only displaced rather than lost, which creates a natural patina finish. In contrast, gold loses small amounts of metal with each scratch, which can gradually thin the band.

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Yes, the rhodium plating wears down over time, revealing the warmer tone of white gold. A quick re-plating restores the bright white finish.

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White metals like platinum and white gold enhance brilliance by reflecting no color, making diamonds look whiter and appear larger.

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Yes, mixing metals is a stylish trend. However, be mindful of karat differences as wearing a harder metal next to a softer one may cause wear over time.

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Yellow gold is timeless, affordable, and low-maintenance since it does not need re-plating.

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Platinum is stronger and more durable, making it the safer choice for securing diamonds during daily wear.

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Platinum is the most hypoallergenic option, with 90–95% purity and no common irritants like nickel.

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Popular types include solitaire, halo, hidden halo, three-stone, bezel, and accented designs. Each offers a unique balance of style, durability, and diamond emphasis.

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Current top trends are solitaires, hidden halo rings, yellow gold bands, three-stone settings, and vintage-inspired designs.

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The best band is the one you love! It should reflect your style, fits comfortably with your lifestyle, and complements your chosen center stone.

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The solitaire is the most classic style. It features a single round diamond held by prongs above a simple band. Its timeless design highlights the diamond above all else.

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Halo settings create the illusion of a larger center stone by surrounding it with smaller diamonds, adding both size and sparkle.

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Right now, people love Vintage styles (what's old is new again!) and rings with Hidden Accents, like a small halo or diamond hidden underneath the main stone for a little extra surprise.

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They don't have to match perfectly, but they should look good together. Many people choose a wedding band that is curved or shaped to fit perfectly against the engagement ring, using a similar metal and overall feel.

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Generally, a thin band (1.8-2.0mm) makes the center stone look larger and suits smaller hands. A thicker band (3.0mm+) is great for larger hands, offers more durability, and feels more substantial.

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Go for a Round Brilliant cut diamond in a Halo setting with a Pavé band. The Round cut has the most fire, the halo adds sparkle, and the pavé band covers the metal in diamonds, it is the ultimate combination for brilliance.

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If you choose a diamond with sharp points (Princess, Pear, or Marquise cuts), you should avoid high-set, thin Prong settings. The sharp corners are the most vulnerable spots, so opt for a V-prong or Bezel setting to protect those tips from chipping.

Diamond Guide

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Cut is the key to a diamond’s sparkle, more impactful than carat, color, or clarity. A well-cut diamond maximizes brilliance and camouflages minor imperfections.

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Fluorescence is a glow some diamonds emit under UV light, usually blue. It rarely affects beauty, but strong fluorescence in colorless diamonds may cause a hazy look. It's best to evaluate case by case.

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Nationally, the average cost of an engagement ring is around $4,000 to $5,000, but your decision should reflect your personal preferences and financial goals.

Focus on finding a well-balanced diamond across the 4Cs. Lab-grown diamonds can offer larger sizes for less, while natural diamonds may retain more long-term value.



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Not always. A smaller diamond with excellent cut and clarity often looks more brilliant than a larger, low-quality one. Beauty > size.

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  • Prioritize cut.
  • Look for G–H color and SI clarity (eye-clean).
  • Consider fancy shapes like oval or pear.
  • Compare lab-grown vs. natural diamonds.
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The 4Cs refer to Cut, Color, Clarity, and Carat Weight. These are the globally accepted standards used to evaluate a diamond's quality and ultimately determine its beauty, rarity, and value.

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A diamond's price is determined by the interplay of all four Cs. Higher grades in Cut, Color, Clarity, and Carat Weight generally correlate with increased rarity and, consequently, higher value. We select diamonds that offer an optimal balance of quality characteristics and value.

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Flawless diamonds are exceptionally rare and command premium prices. However, flawless clarity is not essential for a beautiful diamond. Many diamonds in the SI1–VS2 clarity range contain inclusions that are not visible without magnification, yet still offer outstanding brilliance and appear "eye-clean."

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Carat refers specifically to a diamond's weight, which influences its physical size. The ideal carat weight depends on individual preferences regarding size, style, and budget. It's important to note that a diamond's cut quality can significantly affect its perceived size; a well-cut diamond may appear larger than a poorly cut diamond of the same or greater carat weight.

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Elongated shapes such as Oval, Pear, and Emerald cuts often create an illusion of greater size on the finger due to their larger surface area relative to their carat weight. However, the Round Brilliant cut is specifically engineered for maximum light return, typically resulting in the most intense brilliance and sparkle.

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While moissanite and sapphire can be budget-friendly, they don’t match the brilliance, prestige, or durability of real diamonds. If you're looking for an ethical and affordable option, lab-grown diamonds offer the same visual beauty and certified quality as natural diamonds, without the high cost or environmental impact.

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Yes. Conflict-free diamonds are genuine, natural diamonds. They are certified not to fund wars or illegal activities. Many are tracked through the Kimberley Process and, increasingly, blockchain technology to ensure transparent sourcing and ethical trade.

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Conflict diamonds, also called “blood diamonds,” are mined in war zones and sold to finance armed conflict against governments. They are linked to human rights abuses, child labor, and unsafe mining conditions, particularly in parts of Africa.

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Yes. Lab-grown diamonds are created in controlled environments and involve no mining. This eliminates risks of human rights violations, environmental damage, or conflict funding, making them one of the most ethical diamond choices.

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When a diamond is called "conflict-free," it signifies that the money from its sale has not been used to finance armed groups or rebellions against recognized governments. This is a central aim of specific international tracking systems.

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Ask your jeweler for mine-to-market traceability and documentation beyond the Kimberley Process. Look for suppliers who use blockchain tracking systems (like De Beers’ TRACR) and are certified by organizations such as the Responsible Jewellery Council (RJC). These steps provide stronger assurance of ethical sourcing and responsible supply chains.

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Traditionally in the diamond industry, "conflict-free" refers to mined diamonds sourced in compliance with the Kimberley Process Certification Scheme (KPCS). This international system aims to prevent diamond sales from financing armed conflicts against legitimate governments. Lab-grown diamonds, however, originate in controlled laboratory settings, providing complete origin traceability and inherently ensuring they are ethically sourced and free from these conflict concerns.

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Lab-grown diamonds are physically, chemically, and optically identical to natural diamonds – they are real diamonds. The only difference lies in their origin: lab-grown diamonds are created using advanced technology in controlled environments, while natural diamonds formed deep within the Earth. This modern origin ensures lab-grown diamonds are a traceable, ethical, and sustainable choice, often offering exceptional quality and beauty at a more accessible value.

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These are diamonds that scientists create within a laboratory using advanced technology that replicates the Earth's natural diamond-forming conditions. The resulting stones possess the exact same chemical composition, physical attributes, and appearance as diamonds mined from the ground.

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Typically, lab-created diamonds are priced more affordably, particularly when considering larger carat weights. This can make them an attractive option for individuals seeking a beautiful and ethically sourced diamond without the higher price often linked to earth-mined stones.

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Absolutely. The hardness and brilliance of lab-grown diamonds are identical to those found in natural diamonds, making them equally suitable for daily wear in jewelry designs.

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Yes, independent and reputable gemological laboratories that evaluate diamonds also provide grading reports and certifications for lab-grown diamonds. These reports offer detailed information about the diamond's quality characteristics, including its color, clarity, cut, and carat weight.

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Pros: Lower price (30–40% less than mined), sustainable, conflict-free, and often higher clarity.
Cons: Lower resale value compared to natural diamonds; some buyers prefer the rarity, tradition, or long-term symbolism of earth-mined stones.

Care & Services

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  • Is the diamond certified by GIA or IGI?
  • Can I see the full grading report?
  • Is the stone laser-inscribed?
  • Return/warranty policy in writing.
  • Any treatments or enhancements?
  • Any hidden costs?
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Online shopping offers better pricing, wider selection, and more convenience compared to traditional retail. At Gemini Diamond, we combine transparent pricing, certified stones, and detailed visuals so you can shop with confidence from anywhere.

If you prefer to see a diamond in person before committing, please be sure the retailer offers a clear and reliable return policy.

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Don’t worry! If your ring doesn’t fit, please contact us within 365 days of shipment for a complimentary resize. We provide one free resizing service to adjust your ring to the correct size. Please note that styles with full eternity bands, resizing over 1.5 sizes, and complex designs may not be eligible. For complete details, see our Free Returns & Resize Policy page.

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While size can vary widely, the most common women’s ring sizes fall between 5 and 7, with size 6 being the average. Since fit varies, we recommend using our printable sizing chart or requesting a free ring sizer to confirm.

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For men, sizes 8 to 10 are most common, with size 9 as the average. To ensure accuracy, use our printable sizing chart or request a free ring sizer to confirm.

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The most reliable method is using our free ring sizer, which we mail directly to you. For best results, measure your finger at room temperature and repeat the measurement a few times to confirm consistency.

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A properly fitted ring should slide over the knuckle with slight resistance and sit snugly without feeling tight. It should not spin freely but should still be removable without discomfort.

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Yes. Wider bands (3mm+) feel tighter than thin ones. If you’re ordering a wide or stacked style, you may need to size up by about half a size. Always measure using a sizer close to your chosen band width for accuracy.

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Professional resizing may involve adding or removing a small amount of metal, but it will not alter the ring’s appearance or comfort. After resizing, our jewelers clean and polish the ring so it looks brand new for you.

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Most rings can be resized, but eternity bands and some intricate settings cannot. If you’re considering one of these designs, contact us in advance to confirm resizing options.

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Finger size fluctuates with temperature and activity. The most accurate time to measure is mid-afternoon, when your body is at a normal temperature and your fingers are neither swollen nor cold. This usually gives you the most reliable size.

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We offer a 30-day return and exchange policy, along with a lifetime warranty that covers routine care. Enjoy complimentary professional cleaning once a year.

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Use a mixture of warm water and mild dish soap. Soak your jewelry for a few minutes, then gently scrub with a soft toothbrush. Rinse thoroughly and pat dry with a lint-free cloth. For silver tarnish, a baking soda paste can help restore shine.

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Engagement rings and daily-wear pieces should be cleaned weekly at home. Other jewelry can be cleaned monthly or before wearing. For long-term care, schedule professional cleaning and inspection every 6–12 months to check for loose stones or worn settings.

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No. We don’t recommend using toothpaste to clean your jewelry. Toothpaste often contains abrasive particles that can scratch precious metals and dull softer gemstones. Please stick to mild dish soap instead.

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No, home ultrasonic cleaners are not safe for all jewelry. While generally fine for solid gold, platinum, and diamonds in sturdy settings, they can cause significant damage to:

  • Soft Gemstones: Pearls, emeralds, opals, and turquoise.
  • Fragile Settings: Antique pieces, tension settings, or settings where stones are glued or mounted with older adhesives.
  • Loose Stones: The vibrations can loosen a stone that was already poorly set or worn.

Always consult a jeweler before using an ultrasonic device on a delicate piece.

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Schedule a professional cleaning and inspection every 6–12 months. Also visit a jeweler if you notice heavy buildup, loose stones, bent prongs, or damage to the setting.

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Avoid bleach, chlorine, alcohol-based cleaners, and abrasives like baking soda powder or sandpaper. These can corrode metals and damage gemstones.

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Only professional polishing can remove scratches from gold and platinum. We recommend this service be performed sparingly by a professional jeweler, as it removes a fine layer of metal. However, many people embrace the natural patina that develops over time as part of the jewelry’s character.

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Always store jewelry in a soft, fabric-lined box or tarnish-resistant pouch. Keep pieces separate to avoid scratches, and when traveling, use a protective case with compartments. Avoid leaving jewelry in damp or humid environments.

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Gemini Diamond offers professional cleaning, polishing and refinishing, prong and stone tightening, ring resizing, and full jewelry repair services to keep your pieces secure and brilliant.

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Yes. To prevent damage or loss, remove jewelry before:

  • Sports & Workouts: It can cause impact damage or bend the setting, potentially loosening stones.
  • Household Cleaning: Harsh chemicals like bleach, or even common cleaning fluids, can corrode or dull precious metals.
  • Swimming: Cold water can cause your fingers to shrink, making a ring more likely to slip off. Chlorine in pools can also damage gold and other alloys over time.
  • Gardening/Heavy Work: Dirt, soil, and hard objects can scratch metals and pack tightly around settings, dulling the stone's brilliance and potentially damaging the mounting.  
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To maintain the brilliance of your lab-grown diamond, regular cleaning with a soft brush and a mild, non-abrasive cleaning solution is recommended. Avoid exposing the jewelry to harsh chemicals and remove it during activities that could cause impact. Periodic professional cleaning and inspection of the setting are also advised.